Canara Bank — Amazon refund not initiated in my bank account

Address:

Hat wala thok post & Vill shyamo shamshabad road agra

My name is RISHABH KUMAR SAXENA and I had ordered 2 PRODUCTS of RS.240 AND 145 RUPEES . 1-Digital Noise Cancellation Clip Collar Mic Condenser for YouTube Video. 2-Nobelite Men's Combo Pack of two shoes, and Order Id[protected] and[protected] in Amazon on 30-JUL-2020 and after 2-AUG-2020 and 31-JUL-2020 The products is cancelled by the seller side due to the the courier company is not able to deliver at my location. And on 2-AUG-2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005402160212161957409 AND 30005402160212172125301 and told me to fill charge dispute form but Canara Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
Thanks you sir