Canara Bank — amount debit but not credit

Address:

854301

Sir i m bipul kumar singh from purnia. I have a bank a/c in canara bank. I am debited an amount of 10000 on dated 16/08/2018 from sbi atm but my amount is not in cash but my amount is debit from my account. I am trying in my bank many times but staff of banks not listen. They said it will take 20 days but after that i went to bank many times but i have taken no any result from bank. So tell me what can i do.