Canara Bank — Amount debited but cash not dispensed

Address:

New Delhi, Delhi, 110003

I am the customer of SBH bank, have withdrawn the amount of 2000 from Canara bank ATM place at Mohan Estate delhi. amount debited but cash not dispensed from machine i have registered the complaint to both banks, home branch has been raised request to canara bank but they clearly denied with the comment that transaction was successful, have request them to go through CCTV footage for dated[protected] time approx 11am to 12.30pm but they replied contact Home branch whereas home branch unable to sort it out. now its more than 45days and i kept on asking for my money. i want to raise complaint for canara bank not to cooperate as that incident took place at their ATM machine so they supposed to cooperate.