Canara Bank — Amount debited from account and cash not came from atm

Address:

560095

Dear sir/madam,

With regards to the above subject I had done three transaction from ATM I'd[protected]SBM ATM Tarikere) on 25.04.2015
But I have received the amount for two transaction and one transaction amount of rs 10, 000/- is debited from my account and cash not came due to system got hang.
I had sent a mail to Canara bank and reminding them over mail and phone, till now they didn't returned the amount.
Kindly help me out on the same asap.

*A/c Holder name - RAVIKUMAR S M
*A/c no[protected]
*A/c Maintained branch - Koramangala
*Sequence no
9376
9377
9378