Canara Bank — amount is credited by amazon but it is not credited in my canara bank account

Address:

Patna, Bihar, 800001

My name is nisha kumari. My account number is[protected].
My mobile number [protected].
I had refund of rs. 1119/- it was not credited to my account.
Refund reference is[protected].
Pls do the necessary. The amazone costumer care to charge a dispute. So please do the needful to get the amount. The refund is issued on 03/08/2018. Please make necessary arrangements so that i could get the refund