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[Resolved]  Canara Bank — amount not refunded for failed transaction

I made two consecutive transaction to rrb on 04/03/2018. Both transactions were failed and amount was deducted, rs.250 each time. It's more than 7 days now, and it hasn't been refunded yet. I called the canara bank toll-free number and they gave me the transaction id as follows -
Transaction id:[protected]
And
Transaction id:[protected]

Name - manoj kumar oraon
Account number[protected]
Branch-bero

Please resolve the problem as soon as possible
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Mar 14, 2018
Complaint marked as Resolved 
Mar 13, 2018

Complaint Status

Canara Bank customer support has been notified about the posted complaint.
Mar 13, 2018
Updated by Manoj4
Registered mobile number -[protected]
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    Canara Bank
    Customer Care Service
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    Canara Bank Phone
    +91 80 2222 1581 [Head Office]
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    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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