Canara Bank — ATM is not working

Address:

canara bank margaon south goa

My ATM is working only in CANARA and HDFC ATM Machines, its not working in other atm machines, and swip machines, I visited 2 times to bank they said i am lying, and the want a proof .
how can i give them a proof, the atm machines showing 'please remove the card'
and they sad ; 'this is not a problem you are lying, i[censored] want new card pay 500 and you will get new card after 6 month'

Please help me with this problem