Canara Bank — Bank asking to pay .50%+ST to apply new reduced ROI

Address:New Delhi, Delhi
Website:www.canarabank.com

I have applied for a home loan from canara bank in march 2016 and got the same in April 2016 but date which is mentioned in cheque is 28 mar.2016.now last week i asked my banker to apply new reduced ROI on my loan amount but he is saying bank is charging .50%+service tax for the same.
I want to know why i have been asked to pay these charges as this should be applicable automatically

kindly resolve this matter
regards
shuchi
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