Canara Bank — bank delaying transactions and encouraging incorrect charges

Address:

Thane, Maharashtra

I submitted an sbi draft on 8th nov early morning. As its a nationalized bank draft, the bank should have cleared it on the same day as confirmed while submitting the draft. However the bank held to the draft and cleared it only on 10th nov. After clearing the draft, the bank charged me incorrect cheque bounce charges on rs. 400. These charges should be reversed back to my account and any cheque bounce history indicator on my account should be cleared immediately as in this case these charges are forced onto me due to bank's delay in clearing my draft on time.

I talked to the branch manager, who did not seem to understand the problem or was ready to accept the bank's mistake. Also wrote/called to canara bank customer care and did not receive any response.

Need my issue resolved immediately