Canara Bank — Bank Integrated Ombudsman Scheme Saving Bank account no.[protected]

Address:

F-6 (R) ASHOK VIHAR, PHASE- I DELHI- 110052

Sir,

This is to inform you that we have above mentioned bank Saving Bank account no.[protected] in Canara Bank, 3-F, Kamla Nagar Branch, Delhi-110007.

We have few FDRs with them, the interest of those FDRs were not credited as detailed here under:-

FD Number Principal Amount (Rs.) Interest Rate % Interest Less TDS Amount (Rs.) To be credited Date Credited in Bank Account
[protected]/30 6500000/- 5.10 74587.00 27.01.2022 14.07.2022
[protected]/30 6500000/- 5.10 53040.00 31.03.2022 14.07.2022
[protected]/30 6500000/- 5.10 21548.00 27.04.2022 14.07.2022
[protected]/31 4500000/- 5.10 51637.00 30.01.2022 14.07.2022
[protected]/31 4500000/- 5.10 35000.00 31.03.2022 14.07.2022
[protected]/31 4500000/- 5.10 16639.00 30.04.2022 14.07.2022
[protected]/32 5501483/- 5.10 63130.00 09.02.2022 14.07.2022
[protected]/32 5501483/- 5.10 36475.00 31.03.2022 14.07.2022
[protected]/32 5501483/- 5.10 26654.00 09.05.2022 14.07.2022
[protected]/34 3500000/- 5.10 40162.00 24.02.2022 14.07.2022
[protected]/34 3500000/- 5.10 16512.00 31.03.2022 14.07.2022
[protected]/34 3500000/- 5.10 23651.00 24.05.2022 14.07.2022
[protected]/1 5665100/- 5.10 65007.00 23.03.2022 15.07.2022
[protected]/1 5665100/- 5.10 5778.00 31.03.2022 15.07.2022
[protected]/1 5665100/- 5.10 59229.00 23.06.2022 15.07.2022
[protected]/1 5000000/- 5.10 57375.00 24.03.2022 15.07.2022
[protected]/1 5000000/- 5.10 4462.00 31.03.2022 15.07.2022
[protected]/1 5000000/- 5.10 52913.00 24.06.2022 15.07.2022
TOTAL 703799.00

We have been asking bank for non timely credit of amount. It appears that bank have used the amount in some other account and on follow-up, they credited our account.

We had informed to Canara Bank branch, Kamla Nagar, Delhi verbally many times and in writing by letter dated 05.12.2022 but till now, they have not taken any action nor have replied to our greveiance.

Please look into it and resolve it and ensure that they do not do it again. Please also inform us the reason of such lapse.

The letter was delivered to branch on 05.12.2022 and they assured to credit the amount in our account within one week. But till date no actin has been taken. It shows that the bank is misusing the customers account balance.

Please let us know the status and why bank has misused our amount.

Thanking you,
Yours faithfully,
Lachhmandas Aggarwal Dharmarth Pranyas,
Mob:- [protected]