Canara Bank — canara bank-ecs mandate charges deductions

Address:

UGC, BAHADUR SHAH ZAFAR MARG, NEW DELHI-110 002, New Delhi, Delhi, 110002

I noticed that canara bank has deducted rs.177/- towards ecs mandate charges from my bank a/c. When inquired from the bank officials, it was informed to me that bank does not deducted on its own and this was credited to my mutual fund house at mumbai. When i inquired from mutual fund house stating why they have deducted rs.177/- towards ecs mandate charges, they clarified that don't charge ecs mandate and its customer's bank who deduct its own.

This is a violation of rbi guidelines on ecs transfer. As such canara bank official website also display as ecs-credit/debit = nil

Kindly raise this issue with canara bank on this subject and take necessary step to reverse the entries and direct the concern not to deviate the rbi rule.