Canara Bank — Canara bank employee not responding

Address:

Bangalore, Karnataka, 560076

Hi,

I had done a online transfer of 489INR on 23rd Jan from my account to a lab test account using debit card. But this transaction was got failed and INR 489 has deducted by bank. After waiting so many days of transaction i have not received amount back in account. Bank is not taking this like a serious issue. Everytime when i am asking for money bank employees asking me to wait for another 7 days and giving me date of coming 7 days thrice. And again same issue happen ed on 14th Feb 2017 of amount 3800 but till now I don't receive my money back.

Please resolve my issue i want my amount back in account i have an urgency but they are not responding and taking this as a serious issue.
Please help me to resolve this issue i need my money early as well as possible.

Mamatha K
Account no :[protected]
ifsc code : CNRB0001199
CanaraBank
Jindal nagar
Bangalore
pH:[protected]

Bank branch :Jindal Nagar

Thanks and regards,
Mamatha K