[Resolved] Canara Bank — canara bank refund amount pending but still not credited to my bank

Rejakul Alam

from Barpeta Road, Assam

Address:

781037

Hello,

I am rejakul alam. My savings a account number is[protected] [Branch= Panjabari]. I did a transaction of 4000 rupees on 24/10/2018 on The Mobile Wallet app but the transaction was failed but my money was debited from my bank account. I contacted with the TMW support and they said they have initiated a refund on 26/10/2018 and I got a refund reference number but the amount is still not reflected on my bank account.
I contacted my bank customer support. They are not able to locate the refund with these reference numbers.

I contacted to bank customer support. They are unable to do anything for this refund. Their customer support service is very poor. So, they advised me to contact the branch. The branch is also unable to help me with the same.

The reference numbers are: [protected]

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Jan 29, 2019

Complaint marked as Resolved

i contacted the payment gateway and the circle officeand got my money back., i got the money many days ago but fotgot to update. and one more thing canara bank manager in my branch is dumb and don't know anything.

Canara Bank customer support has been notified about the posted complaint.

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Comments

Kudum Ravi Theja

from Port Blair, Andaman and Nicobar Islands

Hi my self Kudum Ravi Theja.I had forgotten my password of my net banking and unfortunately attempts goes wrong password and my transactions are blocked due to multiple attempts. My Account number is:[protected] so please unblock my Transactions and netbanking fast. It is an ungency please. My mob. No. [protected]