Canara Bank — Canara UGC Scholar portal login problem

Respected Sir/Madam
I registered successfully on UGC scholars corner of Canara Bank but unable to login. I have tried forgot Password/unlock password, many times.

Still I'm not able to login. After I use forgot password option, the system sends an OTP on my email but when I use that OTP, then an error is displayed:
" User ID is locked, Use Forget Password/Unlock User ID Option for changing the password."

Please rectify this issue ASAP.