Canara Bank — charge dispute file on canara bank

My name is m yesubabu. My account number is.
My mobile number.
I had refund of rs. 1349/- it was not credited to my account.
Refund reference is

Pls do the necessary. The amazone costumer care to charge a dispute. So pls do the needful to get the amount. The refund is issued on 04/05/2019. Pls make necessary arrangements so that i could get the refund