Canara Bank — Chargeback - Refund - Payment debited on time but not processed after 3 days

Address: 24/10A, SSV Nagar, Kalangal Road, Sulur- 641402

Account no:[protected]
Name: GOWTHAM KRISHNARAJ
IFSC: CNRB0016154
CANARA BANK SULUR BRANCH

I made payment Rs.590 to TNEB on my due date 5-Jan (Transaction ref ID:[protected] and money got debited that time 12:06 AM, I also got receipt. Today (after 3 days of due date) getting mail from TNEB Payment not approved and asking to contact bank now. Why this was not informed me on that day itself ? Now I have to pay bill+over due amount Rs.712 ! Please check and correct the issue ASAP and refund with the overdue amount Rs.712 at the earliest.

Email from TNEB:
Your below Payment made towards TANGEDCO has been rolled back due to discrepancy in Bank Statement: Service No:[protected] Transaction Dt: 05-JAN-22 Transaction No:97480854 Receipt No:PGCAXU[protected] Amount:590 Contact the Bank for further clarification.Kindly pay your bill to avoid disconnection With regards HelpDesk (This is an autogenerated mail. Kindly do not reply to this mail)