[Resolved]  Canara Bank — Death claims not settled

Address:

Bangalore, Karnataka

From Ashok Kumar. M Bangalore Phone [protected] E. mail [protected]@yahoo.com My mother was an account holder in Canara Bank for the past 25 years. She passed away in January 2014. Her A/c # [protected]. Balance 3, 19, 000. In February, I collected the required application forms from the bank and submitted along with all proofs, witnesses, and surety the same month. According to bank, those who give witness and surety should be an account holder in Canara Bank and they should have a balance of one lakh (as told by the caseworker, Smt. Meera). In April I contacted the caseworker, she told to submit pass book and cheque book of my mother's which she did not tell at the time of giving the application which I handed over in two days. In June, I contacted, again they gave me two more forms (# NF 151). This I filled and submitted back on July 22, 2014 after getting witness and surety with great difficulty. Now with all the necessary documents ready, they are telling it will take another one week to just send it to the claims department. These all happened because of the negligence of the caseworker (Smt. Meera presently at Nagarabhavi Branch). She had given me wrong application forms. Instead of NF 151 she had given 150. Because of this I had to search for the witnesses and surely multiple times. Due to this I have incurred huge interest loss and time. Does any one look into the matter ?? Thank you