[Resolved] Canara Bank — debit card payment transaction failed but amount debited to account

 
1 Review
India
 kovaifrancis on Aug 22, 2019
Dear canara bank team,
On 5th august 2019 i had made a online transaction for rs 500 through ccavenue mumbai vide transaction no.[protected] around 10.15 am.
This transaction was not successful but the amount was debited to my account and till date it is not reversed back to my account. Ccavenue mumbai has sent me a communication email that this transaction was not successful as the bank declined the payment.
The amount is not credited back to my account, please reverse the amount

Thanks
Francis b
A/c[protected]
Coimbatore

debit card payment transaction failed but amount debited to account
Complaint marked as Resolved Aug 23, 2019
Today I noticed that the amount of 500/- has been reversed and credited back to my account. The delay of more than 15 days is huge. It could be done quickly.
Thanks for your help

Regards
Francis B

Complaint Status


[Aug 22, 2019] Canara Bank customer support has been notified about the posted complaint.
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    Canara Bank - debit card payment transaction failed but amount debited to account