Canara Bank — Deficiency in service

I had been to your Nagarabhavi II Stage branch, to day. When I requested to update my passbook (which has got one or two entries) the concerned person sitting in the counter asked me to come on some other day to get my pass book update. Is it necessary to visit your branches only for the purpose of passbook updation. How can the bank ( Branches ) expect the persons above 60 years to visit their branches only for the purpose of passbook updation again and again instead of getting updated one or two entries as and when they submit passbook for My S B account No.[protected]