Canara Bank — did not received my refund

Address:Chembur Mumbai, Mumbai City, Maharashtra, 400071

Kindly find the attachment below

My account number is[protected].
I had purchased from Amazon which cost me around 1999rs out of which 1885.87rs is been deducted from my account number as mentioned above and rest of the amount is deducted from my Amazon pay balance... Amazon has refunded my amount on 6th of June 2019 but still it is not reflecting on my bank account...and also Canara bank people r not helping me out l, kindly do need full in that
Thanks and regards

Kindly find the attachment below
Mohammed suleman khan.
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My name is Naveen Kumar S
Account number[protected]
IFSC - CNRB0001881
Branch - Dasarahosahalli

On 3rd June 2019 I have made transaction of 5500 using canara bank mobile App but transaction failed and amount deducted from my account ...this is the transaction details
Transaction ID[protected]

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