Canara Bank — Disrespectful behavior

Address:

Canara bank rajpur road dehradun

I was in the bank to get my passbook filled
An old lady there disrespected me and sayed why you do soo much transactions
As it's our right to do online transactions and till now my passbook is not completed
My humble request to Canara bank is that they must keep those service providers who are educated and know how to respect the consumer
Thanku