Canara Bank — Education Loan Application id - 1215797

Address:

Perungudi, Madurai

I have applied for an education loan through vidyalakshmi for my UG in Canara bank on 24th October. I have not received any response from the back. Vidya Lakshmi site shows the status as " InProcess" when I enquire the same with Canara bank branch (MADURAI SOUTH VELI STREET
CNRB0001509) they are saying that I should apply to SBI bank nearby.
If my application is wrong then they should reject my application and guide me to go with the right branch. If all the banks are centralized then why are they asking us to go with a different bank?
I have applied to Indian bank (MADURAI AIRPORT
IDIB000M224) & Indian overseas bank (MADURAI
IOBA0000049) but there is no response from them. if I ask with Indian bank they are asking us to go to Canara bank. Really I am clueless now where I can go? which is the right bank to approach?

My Mobile number: [protected]
Email:[protected]@gmail.com