Canara Bank — Failed deposit

My name is Mohammed Sharafath. I have an account in canara bank (account no. [protected]) and i have transfered rs.600 to a merchant account named "ippo pay" through upi app (Google pay) on 23rd august, 2021 at 01:35 pm but the amount was not credited to beneficiary account even though it got debited from my account. Transaction upi id[protected].
I have contacted phoner but they said that they have no issue from their end and suggested me to contact my bank for charge back.
So, i request you please refund my money or transfer it to the receiver account.
My registered mobile number is [protected]