Canara Bank — failure of net banking registration

Address:

Mathura, Uttar Pradesh, 281403

While registering for netbanking i am getting the following error.

I am a new customer and trying to register for net banking but getting the following issue.

First name/last name/fullname are mandatory fields and they might not be maintained properly with bank, please contact branch

Account no[protected]
I contacted to the bank.. They assure me to solve tha problem but did not take any action...