Canara Bank — fixed deposit account

I am writing to you in connection with my and my mother’s account which i had over 32 years. Please find attached the details for your information.

I like to complain about number of issues with ref to my account.

1. My mother and me set up an account at your branch in ramgarh (Ifsc code: cnrb002126), noor mahal road, ramgarh, p. O. Phillaur, distt jalanundhar-144410 me or my mother either or survivor to change withdraw money from our account.
I went to your branch in oct 2017 and manager told me that i cannot withdraw any funds without my mother fiscally being with me at the branch.

2. I took my mother to india in feb 18 to withdraw money out of my account. The manager of the bank was telling me that i cannot take the money out still. If i want to take it out it will the funds i invested in 2012 15 laks
As you can see on the fixed deposit receipt it clearly say that value with interest on 18/04/17 is 23 laks

After a lot of dispute he finally agreed to write me a chq of 23 laks less the 87000 rupees taxation. I agreed but asked if he can provide me a receipt for deduction of tax. I waited over an hour but they said the computer is faulty therefore they cannot print the receipt. My mother who was very ill could not wait therefore i asked them to email me the receipt. I have been chasing but have not received anything till now.

3. My mother was very ill and did not need to go to india as per fixed deposit receipt clearly say either or survivor. My mother so ill that i need to buy new tickets to get back to uk sooner but she passed away on her way back due to she should not been traveling in a flight.

I am so angry with the way your bank has dealt with my account. They made my mother travel unnecessary. I found the bank manager very rude and not professional at all. I lost my mother due her traveling to india.

Please contact me on: [protected]
Email: kulwant. [protected]@gmail.com