Canara Bank — fraud in atm transaction sheikh sarai

Address:	New Delhi, Delhi, 110017
Website:	[email protected],[email protected],rajeshkumar10 @canarabank.com,

I am an account holder of canara bank of sheikh sarai delhi, branch, with atm card no.[[protected]] and account no.[protected].
I went to canara bank madangir dda flat gali num 40 atm for cash withdraw on 17th oct 18. When i operated atm to withdraw rs. 20000/-, system processed and display an error i. E. Transaction declained/ transaction error. I have not received cash.
After few minute i have a received a cash withdraw massage of 20000/.
Later, i went to canara bank of sheikh sarai branch when i checked my account, 20000/-had been debited of 17th oct same day, which were not received by me. I think it was system’s error.
Branch manager said the process will take max 45 days, now above 60 days are gone still the issue is pending. I done know why?
Manager said its atm withdraw fraud.
Please tell me where is my fault, branch manager check all atm in out or withdrawn footage video.
Please resolve the issue. Here by you are requested that please check record your side and credit rs.20000/- in favor of my account.

Atm transaction seq-2942
Termid 01580208

Thanks
Gurjeet singh
Phone [protected]