Canara Bank — home loan account is not yet linked with mclr based interest rates despite reminders

Address:	Karauli, Rajasthan, 322241
Website:	canarabank.in

Dear sir,

I am having home loan account with canara bank sec-6, dwarka branch. My loan account number:[protected].

I have submitted my application to switch to mclr based interest rate which have already been received by your branch in month of feb-2017. However, my interest rate has not yet switched to mclr based. I have been constantly following up with branch managers (2 branch managers got changed in last 6 month) through calls, whatsapp and emails with no satisfactory response. Current branch manager is not even responding to my mails most of the time. As per last communication with him over whatsapp call, he requested me to send an email again to him to followup on this issue which i did on same day (Mail is available in this thread). After that he is not responding to my calls as well. Kindly note that i am out of india right now on business trip in gmt -5 timezone and it is not possible for me to call him on regular basis due to huge time difference.

I have already confirmed him that relevant fees can be deducted from my canara bank savings account. I want this interest rate to be applied on my loan account from feb month (When the application was received by bank).

I have spoken to previous managers couple of times and sent few messages on whatsapp as well to understand the issues. Would request your kind support in resolving this issue asap.

This is pending for more than 8 months now and your immediate attention and action will be highly appreciated.

Kindly acknowledge receipt of this mail.

Thanks and regards,
Gaurav kumar goyal