Canara Bank — i'm complaining for cash not received from atm but balance showing debited

To
The branch manager
Canara bank plot 6, 7 bhawani dham
Ayodhya bypass narela ward no.62
Bhopal m. P. 462041
Dear sir
On[protected] i withdrawal rs 2000/- but cash not received from atm (Axis bank) because atm's power cut but i have received sms from canara bank (Rs 2000/- debited to your account) & the balance shown is also wrong.

Please advice to look into the matter & rectify.
Thanking to you

A/c no.[protected]
Your faithfully
Amit mishra