Canara Bank — IMPS Failed - Amount Deducted

Address:

Bangalore, Avenue Road Branch

I did an IMPS transaction today i.e. 25/Sep/2021, the transaction failed, but still, the amount got deducted. Also, the charges for IMPS were deducted from the account along with the transfer amount.

Below are the transaction details:
IMPS REF No.[protected]
Amount: 10, 000 (Ten Thousand)
Date: 25/Sep/2021

Please help me in resolving this issue.