Canara Bank — imps failed

Request you kindly go through my mobile banking services as it is failed... I have debited from my account 2500 and benificiary doesn't get amount either
. Pls refund my money as early asp. Senders particulars

Sender account no.[protected]

Name of sender

Dr v uthpala

Receivers particulars

Amount. 2500rs

Receiver name: nalamaru pavitra

Hdfc bank

Account no: [protected]

Ifsc code : hdfc0000364

Dharama reddy colony, kphb

Savings account

Reference number[protected]

Date of transaction 20_11_17