Canara Bank — imps transaction failed but money deducted

Address:Brookefield, Bangalore, Karnataka

Imps transaction done on 7th June, 2019 of rupees 50000 is debited from my account but not credited to beneficiary account. Already waited for three working days as suggested by branch for automatic refund, but it didn't happened. Now in branch they are asking to wait for 20 more working days and claims that imps transactions and bank transactions are different. Very bad response from canara bank Brookfield branch in Bangalore.
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