Canara Bank — IMPS transaction failed money got debited

I made a transaction from the mobile app to transfer 1700 rupees through IMPS the money got deducted from my bank account but it didn't get through to the bank account I was sending. I later tried with 1 rs. which got refunded but the 1700 didn't.
More details below
Txn ID. [protected]
Txn date and time. 24 September 2:03 am
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Dear Sir,
One of the Your Branch Canara Bank Baguru Branch Code -715, All Staffs are Treating Customers Like a Free service and all Staff Talking Roughly and there is no response for customer, I Have Requested to Open one new account but Successfully Completed 3 Months but am Visitted 4 Times for Regarding New Account Staffs are full busy no time to open New Account, still account not Created, some staffs are we requested to talk anything but i think all are physically handicapped, i have seen one board in your bank "WE ARE not allow who wear Nighty and Bermuda shorts",

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