Canara Bank — irctc cancel amount has been not credited

Address:

Pune ,singhad road ,CWPRS, Pune, Maharashtra, 411041

I was try to make atrain ticket on 26 december of amount rs 4507. But transaction was not completed and amount has been deduct from my ac...
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Pls help me immediately because i was trying before the 4 month

A/c no is...[protected]
Name:- rajendra kamble

Bank is saying this issue is postponed in head office