Canara Bank — Irrelated loan

Address:

VPO PUSAR, Pusar

In my cibil report, it shows a loan of Rs12 due from 2010, through my currently working saving account[protected]Ravindra Kumar),
But I have never took the loan, my branch manager is also saying that account is free from loan. I am always having sufficient balance in my account. PLEASE help to remove this loan record. If needed, I can pay it.