Canara Bank — jass perfume

Address:5/574-5, Ramar colony, NGO COLONY, Dindigul, Tamil Nadu, 624005

I didn't get my order on the expected date then an weeks passed so i raise dispute anthey have initiated a refund on 18 october 2019, but still i didn't get my refund amount yet. A month were passed called a amazon customer service they informed me to raise a dispute (Charge dispute). I went canada bank in salai road, dindigul. They didn't know about reference refund number or about charge dispute form. Do know what to do please helpe to get my refund amount back.
Reference refund number is :[protected]
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Hi i am Anshit. I ordered 2 things from Amazon and i done the payment via bhimUPI of 460rupees but the payment was not recieved by amazon that's why i cancelled, but till then the amount was debited from my account on 29 october. Plz refund my amount of 460 rupees in the same account from which it has been debited .Thanks!
I have tansfer amount by mistake 10000by bank account i requested to refund the amount please take my compliaint and apply fastly

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