Canara Bank — jrf canara bank scholar account related

Dear sir/mam,
I am a phd. Student at thapar university patiala. I got my award letter in december 2019 and thapar university linked my account to canara bank scholar portal on 29 january 2020. After that, i created my account on portal successfully and there was no option for me to confirm my details on the portal. After some days i am not been able to sign in to my account it says that the page is not available even my student id (4399) is not available now. Please help me.
Amardeep singh.
Roll no. - pb08504469
Date of exam - 24/6/2019