| Address: | Sivaganga, Tamil Nadu, 630606 |
| Website: | www.serdindia.org |
To
Shri.VK. Shukla,
CGM,
Stategic Planning &Development wing,
Headoffice, 112JC Road, Bangalore-560002
Respected sir,
We wish to encroach a few of your valuable golden time for poor women agriculture family SHGs.it is not a complaint it is a grievance latter to put on your table for genuine consideration.
We are SERD NGO workings for the last 25 years and operating self help in Madurai RO and Thirunelvi RO in Madurai circle office.
In Manjoor Canaran Bank bank branch 52 SHGs paid their loans and waiting upto one year and above.SHG's leader approached branch manager several time for loan to shg, but manager told them to bring NGO representative then he told to the group leader there is no act to give loan to SHG so you go anywhere to Complaint me like he said every time.then it is not my fate to give the loan to shg so unable to give loan to shg.in addition to that he is not interest to service to the public.
In my question is where we go to submit our grievenience?you are a CGM please to take necessary steps to this poor agriculture family women self help group, they are all depending the branch last 10 years and repaid fourth linkage to the bank waiting for fifth loan still one year.we are ready to submit before your table on all group loan repaid documents for your kind ready reference.
We have sent mail to GM, DGM circle ofice madurai.
We had been met branch mager in manjoor branch last week with ShG's group leader.he told us unable to give the loan to repaid groups go anywhere complaint me, who's father's money i give the loan to you.if you want to close the savings account, today give the letter to branch then i will give the closing letter to you.you go other bank to open acccount like he told us.it is not healthy reply, we had felt at that time.Always use unofficial words.
If you want enqutiry in branch we can bring all group leader before your investigation at any time.All groups are depending agriculture family in rural areas and operating sb account in this branch.but he refused the group finance even though many groups paid their dues monthly wise and they are waiting further linkage every month nearly 20 groups for further loan.the branch manager to tell the group leader to close your savings account and go other bank not give loan to this branch.why waiting for loan ? here like he told. This word was very fed up.we are support to repay the loan to the branch and follow up every month.if they give further loan to paid groups step by step then the groups are interesting to involve group activity.
We submit our grievance letter before your table,
We hope that will expect your valuable reply,
Thanking you,
Lakshmananpandi
SERD
MANAMADURAI
[protected]
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