Canara Bank Malleswaram 5th Cross — Illegal closure of fixed deposit

Address:	Bangalore, Karnataka
Website:	yahoomail

My nice had visited the canara bank 5th cross mallesawaram due to her father expired on[protected]. he had fixed deposit with branch for five lakhs she is mis guided they asked fresh application form to continue the deposit till the date of maturity period. she signed and given fresh application. they told to come on[protected]. today she went to bank for collection of deposit receipt on verifying the deposit she came to know the fact that the old fixed deposit is closed and fresh deposit made in here name with 8%p.a. Her father was made joint holder at the time of opening deposit. he was senior citizen getting 9.3% (others 8.8% ) she asked the branch officer mrs. malathi she was manager of the branch she rashly answered so i request you to give direction to them regarding rate of interest should be given at 8.8% till the date of matuirty period. because she is eligible at higher rate of interest not today's rate of interest details of deposit
a/c no.[protected]/1 deposit date 22/07/2013 date of maturity 22/07/2017