Canara Bank — misbehave of customer care officer

Address:

Ghaziabad, Uttar Pradesh, 201012

Dear concern,

This is to inform you that today i've called on customer care for the first time just to know about the activation of my father's debit card. The customer care officer named as mr. Vikram took the call and have asked for the debit card number. When i've asked him is it necessary to give you the details of my card (As we all got instructions everytime to not to disclose our card number) he have answered very rudely that "aapko pata hai aapne kahan phone milaya hai" then i've answered "yes i know but why you are being so rude" and then without saying anything he had disconnected the call.
This kind of behaviour was not at all expected from an employee of a reputed bank like canara bank. My motive is just to make you aware about that what's going on at the front end of the bank and what image the customer is getting.

Regards,
Mayank