Canara Bank — misbehaved mukkali canara bank staff sukumaran

Address:

678582

30/12/2017 saturday my son sajeev. P v (A/c no:[protected] has gone the bank after 3:00 clock to give a complaint for loss on atm card. But the bank staff sukumaran sir has told "the account will be cancelled so come with your father and meet me". My son has also take education loan using this bank account. I don't know, how can they cancelled it?. We go to the bank the he told to come with monday. But i informed him, my son has been going join his new job in coimbatore on monday. But the staff did not hear my words and misbehaved with me. I don't know, why they treating the customers like this...??.
Is this way canara bank teach the staff to treat the customers?.