Canara Bank — misbehaving manager

Dear sir/madam
I have a very serious complain regarding punjab university canara bank branch one employees/manager... Its a shame for canara bank, punjab university branch to employed such a person. We were asking for her help, instead we got lectured on 'if you are an indian, you should speak hindi'really?? I mean.. If being an indian is about speaking hindi or about language, more than one-third indians will not be able an indian... And besides, when we're trying to tell our problem, she was saying that "its none of my business".. She surely can say something nicer while the whole panjab university st/sc cell staff were very helpful... Its that canara lady who stole our indian pride and our mood...