Canara Bank — Money Debited for electricity bill but biller is not credit and transaction was not successful

I paid electricity bill Using Canara bank. Amount is deducted from my bank account but I didn't get any confirmation from BharatPay and transaction was not success. Kindly request to look into this matter ASAP and refund my money.Attaching all details.
RefID- CA[protected]
Amount -1721Rs
Date - 6th October 2021