Canara Bank — money got debited and amount not refund

I did transaction Rs 10, 000/- on[protected] about (11:10), My Account no
[protected]
Money transferred through canmobile app (Mobile no : [protected])

During transaction there was a message "beneficiary bank node is offline, try again". Imfps no : #

But money is debited and amount not transferred to beneficiary nor credited back to my account.

Please look into this and replay to this mail, let know the status.

Regards
Mohammed
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Canara Bank customer support has been notified about the posted complaint.
Dec 07, 2017
Updated by Mohamedbulla
Hello sir,
I did transactions on 5 december 2017 of rs 10000. My name mohammed and account number is[protected]. Due to server problem in canara mobile banking my money not transfer and debit from my account. Plz solve my problem immediately and refund my money
Name =mohammed
Mobile number
I made a transaction for rs 10, 000/- on[protected] to m/s nabeeza (Andhara bank) and from my account number[protected]

Money transferred through canmobile app (Mobile no : [[protected])

During transaction there was a message "beneficiary bank node is offline, try again". Imfps no : #

But money is debited and amount not transferred to beneficiary nor credited back to my account.

Name = mohammed. A
Amount =10000
Date/time=05/12/2017 (11.10)
Mobile number =[protected]
Imps ref no=[protected]
A/c no=[protected]
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