Canara Bank — most urgent _ imps not settled

I bikash kumar transferreda fund of rs.20, 400/- to boi beneficiary through imps on 10.01.2018 at 6:30 pm but amount not yet credited to beneficiary or not refund to my account due to beneficiary bank node offline.

I have not yet received the refund, i have also submitted a complain to my local branch manager.

Imps reference no[protected]

Kindly resolve asap.