Canara Bank — my refund amount has not credited in my account due to server

Website:Amazon

मैंने अमेजॉन से प्रोडक्ट परचेज किया था जिसका रिफंड मे amazon द्वारा कर दिया गया पर बैंक सर्वर की वजह से वह धनराशि मेरे खाते में जमा नहीं हो सकी मैंने बैंक की वेबसाइट पर ईमेल भी किया पर वहां से भी कोई जवाब नहीं आया कृपया मेरा खाता नंबर जांच लें
Refrence number 981103 है। मुझे ₹299 का अमाउंट खाते में जमा करें

मेरा मोबाइल नंबर है[protected]
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My account number is[protected]
My refund from amazon is done at 12th of december and not credited to my account yet. The reference number of refund is[protected] so kindly update it to my account the amount is 311 rs
Maine 03 dec 2018 ko amazon me ek 197.50 rupees ka transaction kiya tha aur 03 dec ko hi order cancel karne par aaj tak refund nahi aaya h jiska refund reference number 980931 dated 03.12.2018 h

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