Canara Bank — Neft payment limit

Address:

380015

We are having a current account with prahladnagar branch, ahmedabad. We have the top most cadre of current account with all facilities and where minimum balance of 1 lakh has to be maintained at all times. Still, we are able to carry out only 10 neft transactions per day. Inspite of repeated requests, the same has not been changed. The bank staff is not aware how to increase the "number of transactions" that can be done through neft per day in our account. Apart from this query, the new bank branch manager is clueless in almost every question that we ask him. Standard reply is "humko idhar koi rights nahi hain". Nor does he bother to give us the contact of the person responsible to increase the limit. Recently, the new reply given by the bank branch manager is "demonetization ki wajah se limit 10 hai". How can the neft limit be affected due to demonetization because there is no rbi circular that restricts neft limits after 8th november 2016. It is requested to take this matter strictly other wise we will be forced to shift our account to some private sector bank.