Canara Bank — No cash no appraiser

Address:

314 ceebros bayview apt 4 th seaward road Valmiki nagar thiruvanmyur

On 24 th I called the branch in Mada street. No body picked calls. Including manager. Then I came to branch for gold loan . There was no appraiser . They asked me to come at 1.30 pm. I came sharp 1.30 pm still appraiser was not available. Waited for 1 hour . Appraiser came at 2.30 and one lady before me so my turn came around 3.00 pm. By the time formalities we’re over it was 3.30 pm and cash counter says 4.00 pm cash closes so can’t take cash if acc does not get loaded by then. As and when some amount got credited they said we don’t have cash only tomorrow cash will be arranged . No other way we told them we would come by 3.00 pm to take cash next day . But we had doctor appointment next day at 12.45 pm which got delayed to 3.30 pm . So we could not come. Next day morning I came at 10.30 am to collect cash they say we have sent back the cash so we cannot give cash . I have been waiting as I need cash urgently. Customers time is always taken for granted wheares bank does not compromise on timing or irresponsibility. I am waiting and delaying payments elsewhere which is so embarrassing. Does Canara bank have any solution to this??????