Canara Bank — non delivery of debit card

Address:

Bangalore, Karnataka

I had applied for a debit card through the vyalikaval branch sometime in the last week of january 2018. When i enquired with the branch they informed me that only pin is received but not the card. Then i enquired with canara bank's debit card section they informed me the card had already been sent to the branch. But the branch confirms not receiving the card. I am unable to decide whom to contact again. If the card falls into wrong hands bank will be held responsible.