Canara Bank — non payment of cheque

Address:

Mayur vihar phase 1, New Delhi, Delhi, 110091

I went to canara bank in mayur vihar phase 1 to encash the cheque of my uncle as he was unable to go and he want the money. They refused to give me the money as i m the third party. I have all proof with me my aadhar card, pan card driving license etc and i also said them to cll the holder of the account to proof that i am not fraud. They refused me to give the amount. Then i also requested to branch manager mr. Praveen jha to give the necessary amount. He talked rudely and not given the amount. He rudely said go to the main branch. I have encashed the amount as a third party from the highly known banks hdfc, icici etc no one has performed such thing. Please do and obliged for the harrasment done with me by the this branch.
Thanks
Ayushi aggarwal