Canara Bank — non refund of hotel booking amount

Address:

678631

Good day sir,

I had booked a room in (Golf hotel and suits) near cochin airport on
24/08/17, vide booking id
Htl717yhze and an amount rs 4662 had been paid through pu gateway through
Transaction id [protected] dated 24/8/2017 by using canara bank debit card.

Unfortunately due to technical problem the money has not been paid
To you from the intermediate bank with stipulated time. There fore, i
Could not avail the the hotel booking due to non receipt of money in to
Your account. Where as an amount rs 4662/- got deducted from my canara
Bank account.

Reply below;

On mon, dec 18, 2017 at 6:26 pm, payu enterprise contact
Wrote:

hi mr. Ramachandran,

greetings from payu!!

please note that chargeback has already been raised against the mentioned
transaction with the payu id [protected]. Therefore, we request you to get
in touch with your issuing bank for the status of the chargeback. The bank
will confirm you the status of the chargeback.

feel free to write to us in case of any clarification.

regards,
amin
payu support